The following privacy policy applies to the present website www.hollanddreams.com and – where applicable our social media channels – and outlines how we treat your personal information. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our present privacy policy below.
The website operator of this website is:
HollandDreams
Overwegwachter 4
3034 KG Rotterdam
The Netherlands
Registered at the chamber of commerce in the Netherlands with number 70807655
Please contact us for any questions regarding our privacy policy.
Purpose and Legal Ground
Based on article 13 GDPR, we make use of the following legal basis for all data storage and processing.
The purpose of storing and processing data is to give our users the best experience on our website, to answer contact inquiries and execute orders, as well as to measure our coverage and further marketing measures.
If not explicitly mentioned otherwise, the following legal bases apply:
- Consent Art. 6 para. 1 and Art. 7 GDPR
- Fulfilment of our services and contracts as well as answering inquiries Art. 6 para. 1 GDPR
- Fulfilment of legal obligations Art. 6 para. GDPR
- Fulfilment of our legitimate interests Art. 6 para. 1 GDPR
- Processing by third parties (web hosting, payment providers etc.) Art. 6 para. 1 GDPR
- Processing by a processor Art. 28 GDPR
Data Collection and Processing
We collect the data that you communicate to us through our contact form, by email, newsletter registration or purchase of our products on our website or through third-party websites. Moreover, usage data and meta/communications data is collected by our IT systems and programs when visiting our website. Any transfer of personal data to third parties will only take place if this is necessary to provide our services and only if the user has previously given explicit consent for this, or if HollandDreams is legally obliged to do so.
Cookies
This website makes use of cookies. Cookies are text/information files that are transmitted from the web server to your browser when visiting a website and stored on your system. Cookies do not damage your computer and do not contain any malware. We use cookies to ensure the functionality of our website and to improve our services. Temporary cookies (session cookies) are automatically deleted at the end of the browser session. Permanent cookies are stored until the end of the planned period and are used for reach measurement and marketing purposes. You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it will be corrected, blocked, or deleted. Temporary cookies are automatically deleted after ending the browser session. Permanent cookies are saved until the end of the scheduled period.
Contact and Inquiries
If you send us questions via one of our contact forms or by email, we will collect the data entered on the form, including the contact details you provide. This data is used to answer your question and any follow-up questions. We do not share this information with any third party without your permission. We will, therefore, process any data you enter onto the contact form only with your consent per article 6 (1)(a) GDPR. You may revoke your consent at any time by requesting deletion of your data. We will retain the data you provide on the contact form for 3 years after submission, unless you request its deletion prior to this.
Newsletter
The newsletter subscription is done by the double opt-in procedure: After registering via our website, you will receive an email link to confirm your subscription. By doing so, you agree to receive our newsletter, which you can cancel at any time by clicking on the unsubscribe link in each newsletter. Newsletter subscription and performance analysis are based on Art. 6 para. 1 GDPR (with consent of the recipient) or on Art. 6 para. 1, on our legitimate interest in direct marketing, if no consent of the recipient is available. The newsletter is sent via “MailChimp”, a service provided by Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. Privacy policy of the provider: https://mailchimp.com/legal/privacy/. This is based on our legitimate interest according to Art. 6 Para. 1 as well as a processing agreement according to Art. 28 Para. 3 GDPR.
Fulfillment of Contractual Services
When you purchase one of our products via our website or a third party (e.g. Amazon), we process your contact and contract data to fulfill our contractual obligations (e.g. delivery of your order). To protect against misuse, usage and content data is stored in addition to inventory data. The storage and processing is based on Art. 6 para. 1 GDPR. Personal data will only be transmitted to third parties if necessary for the execution of the contract. In accordance with our terms and conditions, we transfer the data necessary for the contract processing to the payment service provider selected by you as well as our shipping company. By accepting our terms and conditions, you agree to the transfer of your data to payment and shipping service providers as well as the privacy policy of our providers.
Administration
The contract and contact data collected when purchasing one of our products via our website or a third party provider are processed and permanently stored (min. 10 years) for accounting purposes in accordance with legal obligations. All data will be passed on and processed to the Dutch tax authorities (Belastingdienst) and to our financial service providers (tax consultants).
Hosting
We use hosting services to make our content available. This includes infrastructure and platform services, computing capacity and database services as well as security services and maintenance. All inventory and usage data, meta and communication data as well as content and contract data are processed. Our hosting provider also uses so-called server log files, which store access data (name of the website, date and time, file, transferred data volume, notification of successful retrieval, browser type and version, operating system as well as referrer URL and IP address). These are used to prevent and track fraud and are stored for a max. duration of 30 days. The processing is based on a processing agreement (Art. 28 GDPR) and our legitimate interest in making our online presence available (Art. 6 para. 1 GDPR).
Marketing
Based on our legitimate interests (Art. 6 para. 1 GDPR) we use web analysis, marketing and remarketing services (“Google Marketing Services”) of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). These include the use of the “Google Tag Manager” to integrate analysis and marketing tools, the advertising program Google Ads and the web analysis service Google Analytics.
Google marketing services use so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=en
As part of Google Ads, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page. Each Google Ads advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and are redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics.
Affiliate-Programs
To optimize our website and for economic reasons, this website uses affiliate cookies, based on our legitimate interest in accordance with Art. 6 para. 1 GDPR. These allow our affiliate program partners to define the origin of a visitor (referral). The data is non-personal and pseudonymous and only allows online identification of a user. If a visitor concludes a purchase through an affiliate link, we receive a small commission.
Booking.com
HollandDreams takes part in the Booking.com affiliate program provided by Booking.com B.V., Herengracht 597, 1017 CE Amsterdam, Netherlands. Booking.com uses cookies to determine the origin and amount of a visitor and allocate a compensation if a transaction is made. Privacy policy of the program: https://www.booking.com/content/privacy.en.html
GetYourGuide
HollandDreams takes part in the GetYourGuide affiliate program provided by GetYourGuide Deutschland GmbH,Sonnenburger Strasse 73, 10437 Berlin, Germany. GetYourGuide uses cookies to determine the origin and amount of a visitor and allocate a compensation if a transaction is made. Privacy policy of the program: https://www.getyourguide.de/privacy_policy
Tiqets
HollandDreams takes part in the Tiqets affiliate program provided by Tiqets International B.V. , James Wattstraat 77, 1097 DL Amsterdam, Netherlands. Tiqets uses cookies to determine the origin and amount of a visitor and allocate a compensation if a transaction is made. Privacy policy of the program: https://www.tiqets.com/en/privacy-policy/
Amazon
HollandDreams takes part in the Amazon-EU affiliate program provided by Amazon Europe Core S.à.r.l., 38, avenue John F. Kennedy, L-1855 Luxemburg. Amazon uses cookies to determine the origin and amount of a visitor and allocate a compensation if a transaction is made. Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. Privacy policy of the program: https://www.amazon.de/gp/help/customer/display.html?nodeId=201909010
Travelpayouts
HollandDreams takes part in the Travelpayouts affiliate program provided by Go Travel Un Limited, Suite 1504, 15/F, Chinachem Tower, 34–37 Connaught Rd Central, Hong Kong. Travelpayout uses cookies to determine the origin and amount of a visitor and allocate a compensation if a transaction is made. Privacy policy of the program: https://support.travelpayouts.com/hc/en-us/articles/360004121052
Third Party Content
On the basis of our legitimate interests (Art. 6 para. 1 GDPR), we use the services of third party providers from third countries. This includes i.e. the integration of content such as videos or fonts. In order to provide the services, the user’s IP address is collected and transmitted to the browser. The IP address is necessary for displaying content and thus the full functionality of our website.
Google Fonts
We integrate “Google Fonts”. These are fonts from the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy of the provider: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
YouTube
We integrate videos of the platform “YouTube”. This is a service of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy of the provider: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.
We integrate functions and content from Instagram. This is a service from Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. This includes images, videos, text or buttons with which the user can interact. If a user is a member of Instagram, Instagram may associate the access to the content and functions with the profiles there. Privacy policy of the provider: https://instagram.com/about/legal/privacy/.
We integrate functions and content from Pinterest. This is a service from Pinterest Inc. 635 High Street, Palo Alto, CA, 94301, USA. This includes images, videos, text or buttons with which the user can interact. If a user is a member of Pinterest, Pinterest can assign the calling of contents and functions to the profiles there. Privacy policy of the provider: https://about.pinterest.com/de/privacy-policy.
Data Protection
With organizational and technical measures we do make an effort to ensure that your personal data is protected against loss, destruction, manipulation and unauthorized access. We do our best to ensure that our safety measures improve in line with any technical developments. However, we assume no liability for any loss of data or unauthorized access and processing by third parties.
Your Rights
The General Data Protection Regulation (GDPR) includes the following right for individuals concerned:
- Completion or correction of data in accordance with Art. 15 GDPR
- Deletion or restriction of processing data in accordance with Art. 17 and 18 GDPR
- View any stored data in accordance with Art. 15 GDPR
- Complaint at the responsible regulatory authority in accordance with Art. 77 GDPR
- Withdrawal of given consents in accordance with Art. 7 para. 3 GDPR
- Opposition against future processing of data in accordance with Art. 21 GDPR
Consent
By using our website or submitting any personal data (via e-mail, contact form or purchase of a product), you agree to the present privacy policy and give explicit consent to the collection and processing of your personal data as highlighted above.
Change of the Privacy Policy
HollandDreams reserves the right to modify this privacy policy at any time and without any notice. Any modifications are published on the website and will take effect from that date (date of publishing).
Severability
Should individual provisions of this data protection declaration be invalid or incomplete, either in part or in their entirety or prove infeasible at any time, this shall not affect the remaining provisions.
Last update: 18th December 2020